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Policies

 

  • COMPLAINTS PROCEDURE: The complaint handling procedure is designed to ensure that complaints are properly investigated and are given careful and fair consideration: Harm-ed Complaints
  • CONFIDENTIALITY: Harm-ed is committed to maintaining high standards of confidentiality in all aspects of its work.  This includes records and information pertaining to staff, volunteers, participants and those involved through partnership working: Harm-ed Confidentiality Policy

 

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